Most leaders don’t wake up intending to create a low-trust culture. But it happens anyway. Not through one major failure, through a long series of small moments:inconsistency, defensiveness, unclear intent, avoidance, control, coaching without relationship. Over time, leaders lose what I call Leadership Capital, the invisible currency that determines whether people follow you with
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Fun sets the tone that things aren’t that serious and that we don’t need to take ourselves so seriously either. One of my favorite teams I ever worked with had this dialed in. We laughed a lot. Desks would mysteriously disappear into bathrooms. They’d give me a random word I had to sneak into all-hands
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